Job Posting – Administrative Assistant

Our Audiology Clinic is an established family owned hearing clinic located in Sarnia, Ont.

We are seeking an Administrative Assistant who is capable of working in a great team
atmosphere as well as independently! This is a 1 year fixed term position.

Job Duties of this position include:

  • Schedule and confirm medical appointments, receive and communicate messages for
    staff and patients
  • Interview patients in order to complete forms, documents and case histories
  • Complete insurance and other claim forms
  • Initiate and maintain confidential medical files and records
  • Order supplies and maintain inventory
  • Determine and establish office procedures and routines
  • Update client information on internal database
  • Assist with the organization and filing of medical reports

Additional Skills:

  • Exceptional client service skills
  • Excellent written, verbal and electronic communication skills
  • Exceptional teamwork skills

Experience Required:

  • Office Administrative Diploma
  • At least One Year of experience in Office Administration.

Salary: To be discussed upon interview.

Please email cover letter and resume to info@schneikeraudiology


Drop off Monday – Friday 9:00 am – 4:00pm.

Job Posting will be open from April 4 th 2018 until April 16 th 2018.

My Hearing Was Affected at Work, What do I Do?

According to Statistics Canada, 42% of all Canadians currently work (or have worked) in environments that required them to raise their voice to speak to somebody at an arm’s length away from them.

(For context, that’s roughly the same background noise level as a snow blower. That’s pretty loud – and not good for your ears.)

In these environments, proper hearing protection is a must; noise-induced hearing loss is most commonly caused by overexposure to moderate and loud noises.

However, it’s very common for hearing damage to occur slowly over time, which means that it might take a while for you to notice the effects.

If you’ve noticed any of the following, you might have suffered some degree of noise-induced hearing loss:

  • A constant ringing or buzzing in your ears
  • Sounds seem muffled or not as clear as they used to be
  • You’re noticing that you have difficulty understanding speech, particularly over the phone
  • You have difficulty following conversations if there is background noise (such as music or the TV)
  • You’re avoiding socializing with friends and colleagues
  • You often get confused about what direction sound is coming from.

If you have noticed any of these symptoms, speak to your Audiologist right away.

If you live in Ontario and have suffered a noise induced hearing loss (NIHL) as a result of your workplace environment, here’s what you can do:

The first thing you should do is to arrange an independent, unbiased assessment of your hearing to establish a valid baseline audiogram. (There’s normally a fee of between $50.00 to $150.00 for this, but you can typically claim this expense on your medical benefits or income tax.)

Workplace Safety & Insurance Board (WSIB) officially recognizes noise induced hearing loss as an occupational disease that can be compensated for by the WSIB.

As defined in the WSIB, NIHL is defined as a “permanent bilateral hearing loss resulting from being exposed to high levels of noise for a long time.” Basically, if you have worked in industry full time for five years, and your average pure tone average threshold exceeds 22.5 dB, you may qualify for compensation.

The NIHL program via WSIB is meant to assist workers in receiving the services and equipment that they require to address hearing loss and improve long-term quality of life.

(Before starting a WSIB claim, be ready to describe the symptoms and when you first became aware of the problem. It also helps if you can provide detailed information about your employment including dates and any relevant documents, as well as the names and addresses of any audiologists you have seen regarding your hearing loss. A WSIB decision on an NIHL claim can vary depending on how long it takes to assemble and evaluate workplace exposure information, medical reports, and hearing test results, so it helps to give them everything they need quickly.)

If you’ve been affected by NIHL because of your occupation, then we advise that you get in contact with Occupational Health Clinics for Ontario Workers (OHCOW).

OHCOW can act as a liaison between the you and WSIB (Workplace Safety & Insurance Board) to make the process easier as you attempt to obtain a NIHL claim.

They’ll also help you arrange to get a calculated formula of your actual pure tone average thresholds (a behavioural test used to measure hearing sensitivity). Any knowledgeable audiologist can calculate this for you.

At Schneiker, we believe that seeking assistance when you’re making a WSIB claim for hearing loss is the quickest (and easiest) way of getting the entitlement you are owed.

If you’d like to find out more about OHCOW and how they can help with NIHL claims, here’s an in-depth PDF on hearing loss, the workplace and WSIB claims.

Sarnia Elks 2017 Golf Scramble

We’re happy to announce that Schneiker Audiology is sponsoring and playing in the 2017 Sarnia Elks Golf Scramble.

Getting to Know Hearing Protection Options

Whether you spend your week working in a noisy industrial environment or use heavy machinery over the weekend, when you’re dealing with loud noises of any type, it pays to make sure that you protect your hearing.

In 2002, a US National Health and Nutrition Survey in 2002 revealed that loud noises are the number one cause of impaired hearing loss in adults.

And while noise-induced hearing loss is sometimes the result of a single event – like an explosion, for example – it is far more common for people to lose their hearing after years and years of over exposure to moderate or loud sounds, such as music or industrial machinery.

That’s why it’s important to make sure you protect your hearing at all times.

But, according to Statistics Canada, 41% of adults never use any kind of hearing protection at all when they’re around loud noises and only 24% of people always use hearing protection in loud environments. (The remaining 35% use protection on occasion, but not frequently or consistently.)

As audiologists, this is concerning, because it means that 76% of Canadians that work in noisy environments are risking noise-induced hearing loss every day.

To make matters worse, NIHL is irreversible and permanent.

But it is preventable.

If you’re not around loud noises every day, then single-use earplugs are a good, affordable protection against hearing damage.

To wear these disposable earplugs, simply roll the them into thin, crease-free tubes and gently place them into your ear canal. Once they’re there, they are designed to expand to hug the walls of your ear canal and provide your ears with protection from exposure to loud noises.

However, if you come into regular contact with noisy environments in your profession or day-to-day life, then it pays to invest in custom hearing protection.

Custom earplugs are designed to be used over and over again, which is ideal for people who work in loud environments on daily basis. They’re also designed to fit ear canals of all sizes, so that you almost don’t notice they’re there. (Although, you might need to work with an Audiologist to make sure you’ve got the right fit – it’s important that the plugs seal the ear canal without being uncomfortable.)

They’re highly effective too, protecting your ears from the harmful damage that noises above 85db can do.

And, best of all, custom earplugs are relatively inexpensive. Because they are designed to be re-used time and time again, they’re washable and easy to carry around in your pocket. (If you work in dirty or dusty environments and need them in a jiffy, you also don’t need to get them dirty rolling the tips like you would with non-customized, disposable ear plugs.)

However, custom ear molds do need to be replaced, depending on how much you use them. On average, you’ll need to replace them every two years or so, although you might want to do it every year or so if you use them a lot
If you’re prepared, noise-induced hearing loss is completely preventable.

The key is making sure that you are thinking about your hearing protection whenever you’re in noisy environments and – if necessary – taking the appropriate precautions against hearing damage.

But, when it comes to protecting your hearing, there is no one size fits all solution.

It pays to talk to your Audiologist about your options. They’ll be able to advise you on a protection that suits you, keeping you working comfortably and safely in high noise environments, without any risk to your hearing whatsoever.

If you work in loud environments or have a loud hobby, why not talk to your Audiologist today to see how hearing protection could help save your hearing.

WSIB Injustice – Call to Action

As you know, the decision by the WSIB to limit choice to three manufacturers impedes our professional ability to effectively serve Ontario’s Noise Induced Hearing Loss (NIHL) injured workers. By restricting choice, the WSIB has undermined the injured worker’s right to receive the best hearing device for his or her individual needs.

It is for these reasons that your Board decided, in addition to our other ongoing efforts, to engage in cooperative efforts and with a reputable consulting firm, to help develop a website in which the voices of thousands of Ontario citizens can be heard.


“YOU NEED TO ACT NOW (It only takes a minute to do)

The Impact of Recent Changes in WSIB on Workers in need of Hearing Aids

There have been multiple reports recently of workers’ claims being denied by WSIB due to the inappropriate use of bone conduction thresholds. What this has meant for workers seeking assistance with their hearing is either an outright refusal or having to choose from a smaller collection of hearing aids than what was available prior. Current changes in WSIB policies have significantly reduced performance in the types of hearing aids available and has seen many workers be denied fair coverage.

#fair4workers is a campaign that we would like to pledge our support to and we encourage our readers to do so as well. #fair4workers highlights where current provincial policies have fallen short. Calculating a worker’s eligibility for noise induced hearing loss (NIHL) as well as non-economic loss benefit (NEL) claims, the Workplace Safety and Insurance Board of Ontario (WSIB) has been allowed to use bone conduction results. As a hearing health care organization, we cannot support this practice as bone conduction test results do not indicate how a patient hears nor does it give any indication of how strong a patient’s hearing may be. These tests are typically used to determine whether a patient’s hearing loss is conductive, sensorineural, or mixed. It is unclear currently as to whether the WSIB has chosen to change their policy surrounding hearing health care due to an attempt to save money or because of a lack of expertise on the subject matter.

The results of this change however has seen injured workers be denied NIHL coverage; be awarded hearing aids but denied the NEL benefit; or have seen changes made to their NEL benefit. The WSIB has used this practice since 2003 under the false belief that bone conduction thresholds and air conduction match – something that has been long disproven in the hearing health care industry.

In addition to this practice, beginning on January, 9, 2017, workers who are given their benefits are now only able to select between three manufacturers – Bernafon, Phonak, and Sivantos. This is an ethically controversial decision as it demonstrates WSIB influencing the prescription process, pre-selecting hearing aids for patients with whom they do not have the authority or expertise to guide, and shows an undermining of the education, training, and experience of hearing healthcare professionals. This is also a clear violation of the Regulated Health Professions Act, showing further interference from the WSIB into the hearing health care industry in Ontario.

As hearing health care professionals, we stand with #fair4workers in calling for an end to the unfair handling of patients’ care by WSIB and to address the economic-influenced decisions being made by WSIB officials that disadvantages patients from receiving the most appropriate care for them.

Ontario workers suffering from noise induced hearing loss (NIHL) have been unfairly targeted by the WSIB throughout the past eight years, seeing their benefits reduced little by little. As these changes have affected not only patients but the hearing health care industry in Ontario, it is our duty to stand up for the rights of our patients. The new WSIB changes have put professionals at our hearing health care practice in a tough spot as the economic-influenced decisions related to NIHL in Ontario goes against ethical standards and regulatory guidelines maintained in the industry.

Through our part in the efforts from the Ontario hearing health care industry, we hope to encourage a major change in how patients are handled. Please take a few minutes to view the #fair4workers website and join us in our campaign to seek fairness for all workers in Ontario.

We pledge our support behind the #fair4workers campaign in seeking a review of the current NIHL program.

We Remember

This is the time of year we remember. It’s a time to be grateful for all those who answered a call to duty, giving up much of their normal life to preserve a future for upcoming generations. It’s a time for me to think of my family who served for all of us.

I grew up an Air Force brat, my entire family served in the military. My biological Father served Canada for 28 years; my Step Dad also served in the Air Force for more than 40 years; my paternal grandfather served overseas in WWII for Canada; his British war bride served as a switchboard operator for the British Royal Air Force in WWII; my maternal grandfather fought for Poland and was imprisoned in a German work camp in Germany in WWII; and my maternal grandmother captured by the Nazis and forced to cook in the German work camp where she met my Grandfather.

Nearly everyday we work with patients at our clinic who answered the call and served all of us who live in this great country. Knowing first hand what that means and how it has affected their family makes me feel truly honoured to give back in our own special way here at the clinic. We at Schneiker Audiology want you to know that we are so thankful for what you gave up and sacrificed. Please know that it does not go unnoticed; not today on the 11th and not any other day of the year.

Thank you veterans and service men and women of this country.

What to expect from your first Audiology assessment…

If you have never had an audiology assessment before, it’s normal to feel a little unsure about what to expect. The vast majority of people who visit an Audiologist have been referred by either a doctor or a specialist for suspected hearing aid problems. There are a range of key points to remember when visiting an Audiologist that may put you at ease.

Talk with your Family or Friends about it

Before scheduling your appointment, check in with family or friends that are happy, satisfied wearers of hearing aids. Find out where they experienced the most success with their appointments and their experiences. This may assist in choosing the right hearing aid clinic for you.

Search the internet for local hearing aid clinics

Finding a hearing aid clinic that are miles away offers no benefit to you. Visit websites for local hearing aid clinics, reading some of the content, and judge whether it resonates with you. Does it seem real or “canned”? Is it current information? If you get a feel that the clinic you are researching is genuine in their willingness to help, they likely are. If the content is more self-promoting and sales-oriented, they may just be looking to make a buck or trying to tie you into some sort of sales plan that isn’t relevant to your needs.

Make a surprise walk-in visit to your hearing aid clinic

Why you want to make an unscheduled appearance at your chosen hearing aid clinic is to judge the feel of the clinic. Making that initial contact, whether it is positive or negative, will give you a better indication on if a hearing aid clinic is right for you. A brief surprise walk-in visit will tell you if it’s welcoming, accessible, professional, and a business you want to invest your trust, time, and finances in.

Book an appointment to see an ‘Audiologist’

When you’re booking your initial appointment, ask whether the Audiologist or owner will be conducting the assessment. Any hesitation with this question would lead me to believe an assistant, or a student may be performing the testing. An Audiologist will give you the best care possible from an expert mind in the hearing healthcare profession. It also promises a level of certification. If the office manager you speak with books an appointment within a reasonable amount of time – let’s say, within one month (or sooner if there is an urgent request) – and does so with an Audiologist, that would solidify your next step to booking the appointment.

What to expect with your Audiology appointment…

Should you choose to invest your time in an appointment with Schneiker Audiology, on the day of, you will fill out a little bit of paperwork and case history info. Then, you will spend up to an hour and a half with our Doctor of Audiology, Kathleen. Throughout this sixty to ninety minutes, all diagnostic hearing assessments will be conducted followed by extensive explanations of the test results and recommendations moving forward. This series of tests will be used to determine whether there is hearing loss, the cause of that hearing loss, the degree and configuration of hearing loss in one or both ears, and the best treatment options possible.

It is important to keep in mind that your hearing healthcare and your hearing aids’ performance should only be attended to by a hearing healthcare professional, such as a Doctor of Audiology or a Hearing Instrument Specialist. All of the specialist at Schneiker Audiology are highly trained professionals who specialize in evaluating, diagnosing, treating, and managing issues related to hearing. Contact us today to schedule your first appointment or don’t hesitate to stop in for a surprise visit!

Job Posting – Administrative Assistant

Our Audiology Clinic is an established family owned hearing clinic located in Sarnia, Ont.

We are seeking an Administrative Assistant who is capable of working in a great team
atmosphere as well as independently! This is a 1 year fixed term position.

Job Duties of this position include:

  • Schedule and confirm medical appointments, receive and communicate messages for
    staff and patients
  • Interview patients in order to complete forms, documents and case histories
  • Complete insurance and other claim forms
  • Initiate and maintain confidential medical files and records
  • Order supplies and maintain inventory
  • Determine and establish office procedures and routines
  • Update client information on internal database
  • Assist with the organization and filing of medical reports

Additional Skills:

  • Exceptional client service skills
  • Excellent written, verbal and electronic communication skills
  • Exceptional teamwork skills

Experience Required:

  • Office Administrative Diploma
  • At least One Year of experience in Office Administration.

Salary: To be discussed upon interview.

Please email cover letter and resume to info@schneikeraudiology


Drop off Monday – Friday 9:00 am – 4:00pm.

Job Posting will be open from April 4 th 2018 until April 16 th 2018.

Preventable Hearing Loss: Give Your Ears a Break

Sarnia is a community of hardworking people who know the value of a good day’s work and some well-earned R&R. With that in mind, we wanted to take a few moments for a word of caution: our minds and muscles are not the only parts of us that need a break now and then. Your ears get stressed out too, and just like the rest of you, they need a chance to rest and recover.

Noise induced hearing loss is the only truly preventable form. Especially in our area of heavy industry, we might be tempted to think that noise induced hearing loss is strictly a workplace problem, and of course, we should all be concerned with safety on the job. Following safety guidelines and always wearing our PPE will mitigate much of the potential for traumatic hearing loss.

However, the workplace is not the only area where potentially damaging noise levels exist. Any noises above 85 decibels will cause damage if the exposure is long enough. Some examples of common noises that exceed 85 decibels are heavy traffic, loud music (either with headphones or in the confined space of a car), movies, passing motorcycles, and power tools. Since many of our hobbies may include some of these sources of noise, we need to be careful about our ears during leisure time as well.

The key here is remembering that it is not simply the volume of the noise that counts, but also the frequency and duration of the noise. For example, let’s say you come home from an eight hour work day in which proper care limited your noise exposure to the legal limit of 8 hours at 85 decibels. Then, you turn up some music or blow off steam in the workshop. It’s a great way to relax, but adding extra time to your noise exposure can start damaging your hearing. What’s the takeaway? Give your ears a rest.

We all need to take breaks from the busy, often chaotic, lives we lead. Your ears are no different. So even in your personal activities, pay attention to the noise you are exposing yourself to and consider giving your ears the break they need.

A Super Story: Being Your Child’s Role Model

A good role model – someone you can identify with and look up to – can be a powerful influence in anyone’s life. Finding a role model as an adult might be a bit more difficult, but for kids, inspiration can come from many different places.

That’s exactly what happened for Anthony Smith, a four year old boy who decided he didn’t want to wear his hearing aid anymore because that just wasn’t something that superheroes did. To make sure, his mom emailed Marvel. The response was a picture of Hawkeye, a superhero with hearing loss, and Blue Ear, a specially created superhero whose hearing aid looks just like Anthony’s. You can read the full story here, but the end result is a young boy who’s proud to wear his hearing aid and tell all his friends about Blue Ear.

As touching as this story is, it’s also a good illustration of how a parent or even an audiologist can change a child’s perception of his hearing loss. Hearing aids especially don’t need to be those boring, ugly, beige set ups that adults prefer. They can be colorful, fun, and most importantly, useful.

Superheroes, princesses, athletes, anyone really, can be a role model. None are more important, however, than a young boy or girl’s parents. Here are some other things you can do to help change the perception of your child’s hearing aids:

  • Always have a positive attitude. Sometimes the hearing aids will be a pain. They can (will) get lost, and need cleaning, maintenance, and batteries. Try not to show any frustration you may feel when dealing with the hearing aids, as your child will pick up on it.
  • Divert Attention. Kids tend to want to play with things and may have trouble avoiding the urge to consider their hearing aid a toy. If it feels uncomfortable, few children will be able to resist pulling it off. So especially while they are getting used to a new earpiece, keep their hands and minds occupied on other things.
  • Talk Incessantly. If you are talking to your children they will naturally want to hear you. When they learn they can hear you when their earpiece is in, they’ll want to wear it. It’s a simple, effective way to demonstrate the usefulness of the new device.

We love working with our young patients, and our old fashioned service extends to children three years of age and older. Parents learning to deal with their child’s hearing impairment don’t need to feel overwhelmed. You can find a role model of your own at Schneiker Audiology.

A Look Inside Our Demo Room

Have you ever tried to describe a particularly amazing sunset to someone who wasn’t there, or maybe the taste and texture of the most delicious slice of cheesecake you’ve ever had? You can do it, maybe even well enough to inspire jealousy, but the description is nothing like experience itself.

We have already highlighted some of the incredible technology that we are able to offer our patients and how useful these devices can be in your day to day life. We also know that, much like a slice of cheesecake, trying it out for yourself is the best possible scenario. To that end, we’ve set up a demo room where you can preview your device of choice and learn how to install it in your own home.

Every TV device or accessory offered on our website is connected to a flat screen TV and ready to try. Our amplified phones are connected to outside lines so you can try them out on a real phone call with your own friends or family. We do this because we know nothing compares to a little hands on experience to make sure you are going home with confidence.

Of course, being in our demo room means we get to see the look on your face when you realize how much this will improve your quality of life, and we never get tired of it. Please come in and experience for yourself what Schneiker Audiology can do.

The Huge Success of Sarnia & District Humane Society’s 13th Annual Charity Golf Tournament

FullSizeRender7What an overwhelming success! With the help of participants and the surrounding community the tournament was able to raise almost $10,000. This will be a great help to the Sarnia & District Humane Society which will continue to provide vital services to the animals in our community.





A big THANK YOU to all those who helped and came out to support such an amazing cause! 


Have you heard what’s new?

At Schneiker Audiology we’re committed to caring for each and every one of our patients like the family we truly consider them to be. That commitment involves making sure we stay up to date with the best equipment technology has to offer, and then bringing that home to you.

A great example of how technology can improve your quality of life is the Widex line of hearing aids. The Super series has built in FM receivers optimized for use in classrooms and lecture halls. The Clear series offers natural sound in both ears that adjusts automatically to your listening environment. Finally, the Dream series is your solution for the most challenging listening situations: parties, meetings, and conversations in public areas. We love this technology because it allows us to match you up with the device that will make the greatest impact in your life.

When you combine your Widex hearing aids with complementary devices like the Widex Phone-Dex you get added benefits like making traditionally hard to hear phone conversations easy. The phone streams audio directly into both ears so you can listen in crisp stereo quality. The Phone Dex also looks and functions like a regular phone, so the rest of your friends and family can use it without requiring a separate piece of hardware. Imagine not straining to hear your loved ones through an old fashioned phone speaker.

This is just one example. The field of audiology is constantly evolving. As better solutions to hearing loss emerge, we take pride in staying on top of them so you don’t have to. Relax, enjoy your life, and rest assured that we are taking care of you like one of our own with the best our industry has to offer.

Simple and easy: old world service meets new world technology at Schneiker Audiology. Drop by to learn how our cutting edge products can improve your life.

The Four Levels of Hearing Loss

Have you ever wished that people would just stop mumbling, that someone would fix this awful phone you’re using and, by the way – no, the TV is not too loud? Any and all of the above complaints could be normal everyday frustrations. Or they could be signs of gradual hearing loss.

The fact is: hearing loss is rarely sudden. Most often it follows a gradual progression that can be diagnosed and perhaps even halted. The first step, of course, is knowing what the four levels are and what symptoms are associated with each:


Mild hearing loss is often difficult for us to see in ourselves. One-on-one conversation is usually fine, leading many to believe their hearing is also fine. Background noise or group and telephone conversations, however, make it difficult to catch every word. The voices of women and children may be the most difficult to perceive.


Moderate hearing loss is characterized by the frequent need to ask people to repeat words and difficulty keeping up with normal conversation. This may cause frustration or misunderstandings on both sides. The use of hearing aids will alleviate the majority of these symptoms.


Overcoming severe hearing loss will require the use of hearing aids, as conversation becomes impractical or even impossible without assistance. Some lip reading or even sign language may be employed to further assist.


Those with profound hearing loss must rely on lipreading and sign language, in conjunction with the use of properly fit hearing and assistive listening devices they may hear only very loud sounds or no sound at all.

Regardless of what level of hearing loss you may find yourself in, protecting your ears is of vital importance. Simple measures like turning down the volume on your music or wearing protective equipment will help, but at Schneiker Audiology Services we understand that everyone’s situation, including yours, is unique. That’s why we’d love to have you come in to discuss your personal circumstances and how we can improve your specific situation.

Book a hearing test today, and discover how our family style service can make a difference in your life.

2015 Breast Cancer Golf Tournament Was a Huge Success

Thanks to all of those who came out for such a great cause.

The tournament was a blast. This year the tournament is thrilled to announce that they raised over $36,500.00! The funds raised during this event will support current lifesaving Breast Cancer research initiatives at the Pamela Greenway-Kohlmeier Translational Breast Cancer Research Unit at London Health Sciences Centre.

New Devices, Old World Service.

The world was quite different many years ago, and some would say it was a better time. It seemed as if people cared for one another a bit more, and there wasn’t so much bad news everywhere you looked. You could keep your front door unlocked without the need to worry, and you knew that when you walked into a store they had your best interests at heart: that’s just the kind of people they were.

My oh my, how times have changed.

Schneiker Audiology Services hasn’t forgotten what it means to provide old world service, as each day we strive to provide you with a truly memorable and caring experience. We don’t just work with the best companies in the industry to provide you with quality devices, we believe in a quality experience as well. We believe in treating our customers how we’d like to be treated, and we put in extra effort to make sure you always feel welcome and never rushed; when you’re at SAS, you’re family.

We aren’t like manufacturer owned clinics because we aren’t trying to sell you any product we can. We stand by the devices we provide, which is why we offer extended warranties on our products; your hearing is important, and you should be able to count on your devices working when you need them most of all.

We’re a local business and we’re proud of that fact. Our community has supported us throughout the years, and it brings us joy to be able to give back, not only through our participation with local charitable organizations, but also through outstanding customer service and care; a community that looks out for one another creates a better place to live, and that’s what old world service is all about. We at Schneiker Audiology Services would like to welcome you to come on in! We provide service like it used to be, and we know you’re going to feel the difference immediately.